Usually what we do is create a Dropbox folder into which you can upload your content (texts, images, mp3 files, mp4 files and pdfs) and from which we can download it.
If you prefer to use Google Docs, that works too. Please send the invitation for access to email@example.com
When you only have a little content to send, you can send it as an email attachment too.
If you are having a new site designed and already have a large site with a lot of content in it, we can also write a script to export the content out of your old site and import it into a new database.
NB: Unless you have made another arrangement, you will find that your contract specifies providing “web-ready content”. What this means is that you provide:
If you provide content that is not web-ready, we can work with it — but unless you have pre-arranged to have this work done for you by us, there may be an additional charge to cover it. Similarly, your contract will not cover editing your texts unless you have specifically requested editorial work.